Analitik
Selasa, 10 Maret 2026 · 09:42 WIB
Cari laporan...
SA
Total Pesan
12%
128.432
Rata-rata Respons
5%
2m 45d
Target: 2m 00d
Percakapan Aktif
8%
1.204
432 agen online
Skor Sentimen
2%
85%
Volume Pesan
Jumlah interaksi harian per channel
WhatsApp
Telegram
Instagram
Sen
Sel
Rab
Kam
Jum
Sab
Min
Distribusi Sentimen
85%
Positif Avg
Positif
72%
Netral
18%
Negatif
10%
Kesehatan Channel
Lihat Laporan Detail →
| Channel | Volume (30h) | Tingkat Respons | Sentimen Rata-rata | Status |
|---|---|---|---|---|
|
WhatsApp Business
|
84.232 |
98%
|
Sangat Baik | Sehat |
|
Instagram Direct
|
28.104 |
92%
|
Baik | Sehat |
|
Telegram Bot
|
16.096 |
74%
|
Netral | Menurun |
|
Email
|
9.440 |
61%
|
Netral | Menurun |
Performa Agen
Lihat Semua →
| Agen | Diselesaikan | Waktu Respons | Skor |
|---|---|---|---|
|
Arif Rahman Senior Agent |
148 | 1m 22d | |
|
Siti Nurbaya Agent |
122 | 1m 48d | |
|
Budi Hartono Agent |
97 | 2m 10d | |
|
Dewi Lestari Junior Agent |
64 | 3m 05d |
Peta Panas Aktivitas
Volume pesan per hari & jam
Rendah
Tinggi